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River spirit casino job11/21/2023 ![]() Offer to help guests on guest transportation or other bookings direct them to appropriate floor areas.ħ. Assist guests by opening doors, greeting courteously, and promptly attending to guest requests.Ħ. Extend assistance to guests and patrons alike, supervising, checking and recording storage of guest luggage in the storeroom on daily basis, ensuring hotel guidelines.ĥ. Ensure the front desk and immediate areas are staffed/covered to accommodate guests.Ĥ. Utilize bell carts effectively and with caution, taking care of guest luggage and packages.ģ. Responsible for all Bell Service activities such as luggage service upon guests' check-in and check-out, luggage storage, message service, information service and other related tasks.Ģ. Greet and assist with guest arrivals and departures by handling guest check-in and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, fax and ensuring complete guest satisfaction.Īll functions will be performed within the guidelines of the MCNC/River Spirit Casino Resort policies & procedures.ġ. Ensure all luggage is delivered/collected accurately, efficiently and on time. ![]() Ensure the smooth, normal operations and implementation of all Bell Service tasks, as assigned.
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